How to Access and Search the Otis College Knowledge Base
* Visit the Helpdesk Portal * In the search bar in the middle, enter keywords related to your issue (e.g., "Wi-Fi," "Classroom Features," "Storyboard"). Requesting for support For technical or facilities management support, Submit a Help Desk ticket. If you need help with website issues and updates related …
How to Log in to the HappyFox Agent Portal
The Agent Portal is designed for staff who manage tickets in HappyFox, such as IT and Facilities teams. If you're new to a department and require access, please first attempt to log in to the Agent Portal using SSO. After trying to sign in, if you still need access, submit a ticket at requesting access to the Age…
