* To search by Xnumber when creating a ticket * Click Look up contact using custom fields then select Xnumber
The Agent Portal is designed for staff who manage tickets in HappyFox, such as IT and Facilities teams. If you're new to a department and require access, please first attempt to log in to the Agent Portal using SSO. After trying to sign in, if you still need access, submit a ticket at requesting access to the Age…