A smooth classroom experience relies on coordination between faculty , departments , and OTIS IT/TLC . Planning, communication, and preparation help ensure classrooms, technology, and resources meet course needs. This guide outlines the roles of faculty, departments, and IT in preparing and maintaining classroom…
This quick guide helps you operate classroom technology, access network resources, and find support when needed. For additional help, go to helpdesk.otis.edu For technical support, including a demo of basic printing, printer operation, paper refills, or toner replacement, please call (310) 665-6825 or email …
To streamline planning, review, and budgeting, IT uses a centralized process for requesting hardware and software for academic courses. As agreed upon during a Chairs Council meeting, only Chairs and Academic Department Directors may submit hardware and software requests to IT. Individual faculty members should …
* Visit the Helpdesk Portal * In the search bar in the middle, enter keywords related to your issue (e.g., "Wi-Fi," "Classroom Features," "Storyboard"). Requesting support * For technical or facilities management support , submit a Helpdesk ticket . * If you need help with website issues and updat…