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Home > HelpDesk > How to Access and Search the Otis College Knowledge Base
How to Access and Search the Otis College Knowledge Base
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  1. Visit the Helpdesk Portal

  1. In the search bar in the middle, enter keywords related to your issue (e.g., "Wi-Fi," "Classroom Features," "Storyboard").

Requesting for support 
For technical or facilities management support, Submit a Help Desk ticket.
If you need help with website issues and updates related to otis.edu or any other Otis-managed site, please submit a Webteam Ticket.
For Banner Access requests, submit a Banner User Access Request Form
For Argos Report requests, submit an Argos Report Request Form.

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