Guide to the Otis College Helpdesk Portal
Oct 30, 2025
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- Visit the Helpdesk Portal
- In the search bar in the middle, enter keywords related to your issue (e.g., "Wi-Fi," "Classroom Features," "Storyboard").
Requesting support
- For technical or facilities management support, submit a Helpdesk ticket.
- If you need help with website issues and updates related to otis.edu or any other Otis-managed site, please submit a Webteam Ticket.
- For Banner Access requests, submit a Banner User Access Request Form
- For Argos Report requests, submit an Argos Report Request Form.
- For help with the Nest and other teaching tools, contact the Teaching/Learning Center.
- For research support, including assistance with databases and citations, contact the Millard Sheets Library.
- For tutoring in writing, digital media, and art history, as well as other academic support services, contact the Student Learning Center.
Need Assistance?
If you experience any issues with printing or copying, please reach out to the IT Help Desk:
IT staff are available during regular business hours, while student technicians are available during standard lab hours.
📧 [email protected]
📞 (310) 665-6825
🌐 helpdesk.otis.edu
Last Updated: October 22, 2025
Maintained by: IT Department – End User Computing Team
