1. Visit the Helpdesk Portal

2. In the search bar in the middle, enter keywords related to your issue (e.g., "Wi-Fi," "Classroom Features," "Storyboard").

Requesting support 

• For technical or facilities management support, submit a Helpdesk ticket.
• If you need help with website issues and updates related to otis.edu or any other Otis-managed site, please submit a Webteam Ticket.
• For Banner Access requests, submit a Banner User Access Request Form
• For Argos Report requests, submit an Argos Report Request Form.
• For help with the Nest and other teaching tools, contact the Teaching/Learning Center.
• For research support, including assistance with databases and citations, contact the Millard Sheets Library.
• For tutoring in writing, digital media, and art history, as well as other academic support services, contact the Student Learning Center.