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To Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select the Classic Outlook tab and follow those steps instead.
To Note: To add the shared mailbox to Outlook, the IT admin must add you as a member.
Add a shared mailbox to New Outlook
Use this method if you want to view and manage the email for the shared mailbox in its own browser window. This method also lets you receive notifications of new items in the Inbox of the shared mailbox.
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Sign in to your account in Outlook on the web.
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On the Outlook on the web navigation bar, click your name. A list appears.
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Click Open another mailbox.
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Type the email address of the other mailbox that you want to open, and then click Open. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.
After your admin has added you as a member of a shared mailbox, close it and restart the new Outlook. The shared mailbox should automatically display in your Folder pane.
You can also add the shared box manually.
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Select Mail from the navigation pane in the new Outlook.
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In the Folder pane, right-click your account name and select Add shared folder or mailbox.
3. In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, [email protected].
The shared mailbox will be located in the Folder pane.
Use the shared calendar from the shared mailbox
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Go to Calendar View in new Outlook and choose the shared mailbox.
When you enter appointments, everyone who is a member of the shared mailbox will be able to see them.
2. Any member of the shared mailbox can create, view, and manage appointments on the calendar. Everyone who is a member of the shared mailbox can see their changes to the shared calendar.
Add a shared mailbox to the Classic Outlook
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Open Classic Outlook.
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Select the File tab on the ribbon, then select Account Settings > Account Settings.
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Select the Email tab.
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Make sure the correct account is highlighted, then choose Change.
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Choose More Settings > Advanced > Add.
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Type the shared email address, such as [email protected].
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Choose OK > OK.
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Chose Next > Finish > Close.
Use the shared calendar
After your admin has added you to the shared mailbox, close and restart Outlook.
The shared calendar associated with the shared mailbox is automatically added to your Calendars list.
Open the shared mailbox in a separate browser window
Use this method if you want to view and manage the email for the shared mailbox in its own browser window.
This method also lets you receive notifications of new items in the shared mailbox's Inbox.
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Sign in to your account in Outlook on the web (webmail.otis.edu).
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On Web Outlook, on the web navigation bar, click your name. A list appears.
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Click Open another mailbox.
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Type the email address of the other mailbox you want to open, then click Open. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.
