Ucx to WebEx migration

 

1. If WebEx client was previously installed and activated with a Free account, remove Free account from www.webex.com
   1. Sign in with that account, go to the settings and ‘Delete account’

 

2. Goto  the following website:
   1. https://bwks-uap.webex.com/start_activation?partner-org-uuid=d4342320-10a9-40b5-9c49-fa342283b9a1&config-set-uuid=1a7a1c66-9fa6-49f8-9c3d-1f11bfecd8ae
   2. Login to your TPX account with YOUR 10-digit or 14-digit [email protected]  - example: [email protected]
   3. Type in your password

 

3. Follow step-by-step instructions to log in using your Otis email account (example: [email protected])
   1. An email with an activation email link will be sent to you. Click on that link.

 

4. The browser will open with links to various version of the client.
   1. Select Windows 64-bit or Mac.

 

5. (Optional) Install WebEx (if it’s not installed yet) for Windows or Mac Operating System. Your options are either:
   1. On your Otis Windows PC, search for ‘Software Center’ and install from there.
   2. Mac - refer to the following page for Mac installation : Webex Installation (Mac)

 

6. Launch WebEx client and sign in with your Otis email account - (example: [email protected] )

 

7. An email with a six-digit code will be sent to you.  Wait a minute and resend again if necessary. Enter that in the application.

 

8. Next page, enter a new unique password and write it down. This one is not linked to the SSO login.

 

9. Select a new name that will appear in meetings.

 

10. Open the application.

 

11. The application may ask for permissions after launch.
    1. (Windows) You will be asked to permit this application to the firewall whitelist. Login with your admin account and select all three checkboxes.
    2. (Mac) you will be asked to allow an application from the internet to run.
    3. (Mac + Windows) You will be asked to integrate with Outlook. Permit that.

 

1. 

 

 

Additional reference links:

Upgrade Information page

Cisco's Webex Help Center

 

 

 

WEBEX SETTINGS

 

1. In the Menu bar, select [Webex], then [Preferences…]

 

 

2. General Tab
   1. Optional - Click "Connect Webex to Microsoft Outlook"
3. Audio Tab
   1. You may be asked to give Webex access to the microphone. The procedure is the same as granting rights to the microphone (above)
   2. Test speakers and microphone
4. Video Tab
   1. You may be asked to give Webex access to the camera. The procedure is the same as granting rights to the microphone (above)
   2. Optional - you change your Virtual Background here.
5. Meetings Tab
   1. This is where you can can change the default meeting scheduler
   2. This is where your Personal Room Number and Pin is listed
6. Calling Tab
   1. Optional - uncheck "Answer calls with my video on"
   2. close the preferences Window