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Home > HelpDesk > IT HelpDesk - Accounts > Constituency Redirection after logging in to the Dashboard
Constituency Redirection after logging in to the Dashboard
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NOTE: Despite the error, you may still have access to the Otis Outlook email portal: try logging in to

Email Instructions on main pages.



Staff / Faculty:


If you were just (re)hired, you are in the process of being assigned access to the Otis Dashboard - please wait until after midnight when the automated steps for your account are processed.


If you have seen the error more than one day, feel free to create a ticket (upper left of this page) and include your:


  • Name
  • X-Number
  • Otis or Personal email
  • Personal phone number, if preferred.




Usually, this error appears because the student is no longer enrolled or is in the process or being enrolled (during the summer months).


The Otis Dashboard is available to currently enrolled students, and in this case you will need to call the Admissions and/or OneStop departments first. They can check your enrollment status, or help you obtain the legal documents and grades you are seeking from the Dashboard pages.




1. General requests:


OneStop Department :


The One Stop @ Otis College offers a central location for Academic AdvisingRegistration, and Student Financial Services which is a combination of both Financial Aid and Student Accounts offices. 

For quick questions, please visit our virtual drop-in Zoom hours to assist students with questions. Please email us for the zoom link.

Zoom Drop in hours are: 

Monday and Wednesday: 2PM – 4PM PST 

Thursday and Friday: 9AM – 12PM PST

We are available by phone/text: (310) 665-6999 | Monday thru Friday 10AM – 4PM PST


Reach us by email: [email protected] (please allow 24-48 hours for responses to inquiries via email) 


2. Admissions requests:


Admissions Department



  • (310) 665-6820
  • (800) 527-OTIS (6847)





3. Financial requests:


Student Financial Services



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