When submitting a ticket to provision a MAC address or move a computer to a different department, please provide the following information:

For new provisioning:

• Hostname
• MAC address
• User name
• Department
• Room number
• Wall port number

If replacing a computer, provide the following for both the new and old computers:

• Hostname
• MAC address
• User name
• Department
• Room number
• Wall port number

For WiFi:

• Hostname
• MAC address
• User name
• Department
• Network SSID (e.g., OC_LP, OC_AC, OC_CT)

MAC Address format for all requests: 012345abcdef (no colons, spaces, or dashes)